Terms of service
Terms of Service – Melaxin
Last Updated: June 2026
This website is operated by Melaxin. Throughout the site, the terms "we", "us", and "our" refer to Melaxin. By accessing our website and/or purchasing products from us, you agree to be bound by the following Terms of Service.
Use of Website
By using this website, you agree that you will not:
- Use our products or services for any unlawful purpose.
- Violate any applicable laws, regulations, or third-party rights.
- Attempt to interfere with the security or operation of the website.
- Upload malicious code, viruses, or harmful software.
We reserve the right to terminate access to our website or services if these terms are violated.
Products & Pricing
We make every effort to ensure that product descriptions, images, and pricing information are accurate.
However:
- All products are subject to availability.
- Product packaging and appearance may vary slightly from images displayed on the website.
- We reserve the right to modify, update, discontinue, or remove products at any time without prior notice.
- Prices may be changed at our discretion without notice.
Orders
After placing an order, you will receive an order confirmation email.
We reserve the right to refuse, limit, or cancel any order if:
- Fraudulent activity is suspected.
- Incorrect pricing or product information has been displayed.
- Payment authorization cannot be obtained.
- The order violates our policies or applicable laws.
If a cancelled order has already been charged, a full refund will be issued to the original payment method.
Payments
All payments are processed securely through trusted and approved payment providers.
We do not store complete payment card information on our servers.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Shipping
We aim to process and dispatch orders promptly.
Delivery estimates provided on our website are for guidance only and may vary depending on:
- Shipping destination.
- Carrier performance.
- Customs clearance procedures.
- Weather conditions or other unforeseen circumstances.
Melaxin is not responsible for delays caused by third-party shipping providers.
Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Customers should review our Return & Refund Policy before making a purchase.
Limitation of Liability
To the fullest extent permitted by applicable law, Melaxin shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- The use of our website.
- The purchase or use of our products.
- Delays in delivery.
- Temporary interruptions of service.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of Melaxin and may not be copied, reproduced, distributed, or used without prior written permission.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of the United Kingdom.
Any disputes arising from the use of this website or the purchase of products shall be subject to the applicable courts of the United Kingdom.
Contact Information
Melaxin
156 Great Charles Street Queensway
Birmingham, ENG, B3 3HN
United Kingdom
Email: support@melaxin-dr.com
Website: https://melaxin-dr.com